The business of caring enough.

In the East the symbol of wisdom.

You run a business, or work in one, and are involved in customer service. China coffee cups and mugs is one of your product lines.

The cups and mugs have no cubic capacity marked on them so a customer asks you what the capacity of the mugs is. You are surprised by the question, have no answer and it is the customer who takes the initiative in an attempt to find an answer.

What would you have done, or do, in this situation?


About Ian Gardner

Ian Gardner was born on the 20th February 1934 in Sri Lanka, then Ceylon, and christened Basil Ian Gunewardene. He was born two months prematurely and nearly died five times in his first two months. He moved to Australia in September 1969 where he changed his surname to Gardner. From childhood he had an enquiring mind and an innate interest in the supernatural. Since 1986, nineteen years of meditation, "searching within", reading and revelations have culminated in this free book which has been nine years in the making. Further writings followed and all his writings are available to all on the Internet free of charge. There is more information in the preface of the book.
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One Response to The business of caring enough.

  1. Ian Gardner says:

    This is certainly a question to which there are many valid, and necessary, answers. The heading is a clue.

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